Business Telephone Services
First impressions count! That’s why 1st Formations provides an affordable business telephone number and call answering service for our clients. Having your calls answered promptly and professionally, may mean the difference between capturing a new client or losing them. And most importantly of all, you will be able to concentrate on your business, while we take care of your calls.
Why do I need call answering service?
- Never miss another sales call.
- Saves you money on hiring a full time receptionist.
- Frees up your time to focus on your business.
- Makes you look much bigger and more professional.
- No set up fee.
- You can have a London 020 or regional landline, even if you only have a mobile number.
- Ensures all calls are answered promptly and professionally – even when you are busy.
Business Telephone Number
Improve your corporate image
We will provide you with your own unique 020 London or regional telephone number. You can use this number as your new business number on your company stationery, website, advertising, etc., and we will forward all calls to your mobile or landline handset for you to answer.
The business telephone number service costs £6.99 +VAT per month. Call forwarding will be charged at BT Standard Rates.
| Details & Costs | |
|---|---|
| 020 London or regional telephone number: | Free |
| 24/7 call divert charges: | At BT Standard Rates |
| Contract period: | Month-to-month |
Call Answering + Business Telephone Number
Never miss another call
We will provide you with your own unique 020 London or regional telephone number. This can be used as your new business telephone number or to simply divert your calls to your new receptionists. We will supply easy to understand call divert instructions and be on hand at all times to provide assistance if required.
Call answering
Two dedicated receptionists will be assigned to your company and will answer your business calls during normal working hours (8.30am - 5.30pm, Monday - Friday). Your receptionists will answer all of your calls in your company name and will follow the call instructions provided by you.
After receiving a call, your receptionist will transfer and announce the call to you, or alternatively take a message and forward it to you by email or SMS, at no further cost. Messages are sent within 10 minutes of the call.
After hours
Outside normal working hours (8.30am - 5.30pm, Monday - Friday), we can provide you with a personal voicemail service which your receptionists will manage for you. Callers will be greeted with a personal voicemail message recorded by one of your receptionists. This will include your company name and a short message requesting the caller's details. Messages will be sent to you by email the following working day.
Alternatively if you wish to answer out of hours calls yourself, we can easily divert the calls to a number of your choice.
| Details & Costs | |
|---|---|
| 020 London or regional telephone number: | Free |
| Call answering: | 30 calls per month at a cost of £29.99 +VAT |
| Additional calls answered: | 90p per call after the first 30 calls |
| Call forwarding charges: | At BT Standard Rates |
| Email messages: | Free |
| SMS messages: | Free |
| Voicemail messages: | Free |
| After hours divert charges: | At BT Standard Rates |
| Contract period: | Month-to-month |