Frequently asked questions
Is ID verification really free?
Yes. It’s included in every company formation package, for every director and PSC on your order.
Will verification slow down my company formation?
Not at all. Your company can be formed once everyone has verified and checks are completed in real time via the Onfido app, usually only taking a few minutes to complete. The sooner your officers verify, the sooner your company is registered.
I already have a personal code. Do I need to verify with you again?
Yes. As an Authorised Corporate Service Provider (ACSP), we are required to conduct our own independent, high-standard identity checks to confirm a person’s identity under UK Government KYC (Know Your Customer) and Anti-Money Laundering (AML) regulations. If you have already verified with Companies House then we will not generate another PVC code.
What if my check fails?
We’ll be in touch to help you try again or send other documents. Most issues come down to a blurry photo or glare on your ID.
Can I verify if I live outside the UK?
Yes. You can verify from anywhere using a biometric passport or an EU/EEA ID document, with no need to travel.